Customer Testimonials
Amazing service
Was easy to schedule appointment. Kept me informed on progress.
Jordan is the best!
Great people to work with
Great experience! Drove two state to look at a truck I had been searching for after visiting two other dealers who would rate about a 1 star. Truck was everything they said it was plus! The personnel was professional, efficient, and attentive. was a great experience.
The personnel was professional, efficient, and attentive. While I knew what car I wanted, their questions helped me understand what I didn't need. Very much appreciated.
Outstanding maintenance department!! Made me feel right at home
Sales Consultant Zach Asman was very helpful, didn't like extended insurance push after sale.
Very good
Quick and easy I didn't call ahead for my oil change even.
Excellent service and service adviser was VERY helpful!
Great experience from first contact to completed sale and beyond. Friendly staff and well prepared for a positive experience. Love my new truck!
Sierra answered all our questions with her knowledge about the different vehicles. They stayed open even after hours to finish the sale.
This is our 4th car we have bought from Southtown! They are always friendly and they listen to my wants! Steve sold us our first 3 cars and then did our financial set up for our last one! He knew right away who was pulling up when I went to just look! Sierra was awesome listening and helped us pick the right one for us! Thank you again to a great team!
Zach Asman and Rick were extremely helpful during the purchase of our Chrysler Voyeger! Zach promptly answered questions forgotten while at dealership.
I called sales guy and told I just moved to Norwalk just turned 50 and I want something different and jeep truck is what I got, he knew everything I asked and was so dam honest I’ll be back to buy my wife one here soon. I’m very pleased with my turn in and great people even encouraged me to stop smoking and I’ve done it 3 days so far. Everyone of them people you have working there I could be barbecue n in my back yard , thanks so much for this jeep , it’s what my life was ... Read More Google - Jun 4, 2026
So helpful and answered all of my questions.
The only place I’ve gotten a oil change and service
4 new tires and a tie rod job done, all in a days work!! Awesome job guys. Now I’m ready to use my new shoes on the road!!!!
The oil change and tire rotation was done in a very timely manner. I was notified of upcoming service that will need to be done and I appreciate the heads up on that.
In for scheduled oil change under purchased service warranty. Informed of leak in tire, for additional charge, was taken care of. Tires rotated.
great bunch of guys. Thanks for the great service.
Southtown is a high caliber dealership that has always done great work on my 4Runner. Would def recommend for sales and service.
Helped me with issues from another dealership, will definitely recommend to others. employees were nice and helpful
Always a good experience working with Zach and team at Southtown.
Great customer service! Zach does an awesome job. They do what is asked well and they offer recommendations for anything further. No hard up sale tactics which I appreciate.
Good experience at Southdown Dodge Service Department, I took my 2021 Ram 2500 here for an oil change last week for the first time. They had friendly staff, reasonable price, I didn't not feel they were pushy, or trying to sell me something I didn't ask for. I was able to schedule it online the night before for a 7:30 am appt, they were done in a very reasonable amount of time. I plan on continuing to use their services going forward.
I have the 3 synthetic oil change package. Very reasonable.
Always a great experience at Southtown - we would 100% recommend them for purchase as well as service!
Job was done ahead of time and done correctly. Zac does an excellent job as always.
Great place to get vehicle serviced. Staff is fully engaged and does the right thing.
Excellent sales staff and they are very kind too and I love dealing with them.
I just purchased my third new vehicle from Southtown Dodge. The salesman, Steve Paulus, and Thad Caylor in Finance were great to work with. They made the buying experience fast, and I enjoyed working with them. I was pleased with what they gave me for my trade-in and I paid a fair price for my new Ram Truck which is a fantastic vehicle. I'm very pleased with the service I received.
My wife and I just purchased two used cars from Southtown. We were treated with kindness and respect, and the process went very well. The salesman, Benjamin Standish was very helpful in the process, and we found just what we were searching for. We traded one of our existing vehicles, and I thought we were offered a fair price. We have now purchased three vehicles from the dealership, and have had good experiences each time.
The recall work was completed in less than the estimated time required and we were promptly notified by our service agent. A loaner vehicle was provided, at no cost, so we were not tied to the waiting room. I have long used this dealership and their service center. I have always been pleased with the work done and the staff.
We are always treated well by sales and service employees. Worth the few extra minutes it take to get to this dealership.
They are supportive and fast. Keep customer service their top priority. I was very impressed.
Helpful salesman. Deal was done quickly even without calling ahead. Was even able to use my own lender in house.
Everyone was great to work with. I can be difficult sometimes but John and Mark did all they could to get us taken care of.
I have bought 10 vehicles in the last 11 years, Kamal was by far the best and hardest working sales man I have EVER had the pleasure of dealing with. He went way above and beyond any expectation I had. I was very particular in what I was looking for. (Some may have said impossible). But Kamal got me everything on my must have list, and a few extras. He will 100% be my future salesmen and anyone looking to buy, he values your time. He will make sure your happy with what you get!! GO SEE HIM !
Great experience.Got me into the truck I needed I had a good reasonable price.
Very satisfied with experience. First time lessee, first time at this dealership and first time in a Jeep. All good.
Doug and Doug in the parts department are great! I called from out of state and Doug helped me try to locate a part closer to me for local pickup. This is above and beyond great customer service. I ended up calling Doug back and ordering the part from them. Even though the dealership is out of state, it would be faster to get the part from them. This is also great customer service. I have a right hand drive postal jeep and it can be hard to find parts and I usual need them yesterday! I will definitely be ... Read More DealerRater - Oct 1, 2021
Everyone I worked with at the dealership was very friendly and knowledgeable and the service was fast. I also feel like I was treated fair with the value they gave me for my trade-in
I called Steve at 6:00 on a Thursday evening. We discussed what I was looking for and what they had. Made the two and a half hour trip first thing Friday morning. They had me in and out in the new truck in 2 hours.
Very polite and easy sale, they knew what we came for and we got right in and out, great people! Will definitely do future business here
Andrew was great to work with. He did a fantastic job trying to get us exactly what we were looking for. He kept us up to date when new vehicles showed up.
Great sales staff,excellent doing business with! Shawn was great, courteous and Jew his product he was selling. Financing was very easy and simple. Very knowledgeable about financing
Good experience. In and out quickly. Delivered vehicle to my home. Had a good inventory to pick from. Shane had car pulled to the front and ready for test drive.
Andrew the sales person was very helpful and friendly . And finance person (forgot his name ) was very helpful and friendly great experience .will buy again
I am extremely impressed with Southtown! I was greeted right away by Andrew and was test driving my new car within minutes. This was my first car buying experience and all of the staff took their time explaining the process to me. All of the staff were very friendly and spoke to me while passing by. The financing department made sure I had the best deal and I was taking my new car home within 4 hours! I cannot day enough good things about this dealership!
Very friendly and helpful need to remove the 25 word requirement it won’t accept my review unless I type 25 words which is dumb
Daniel was phenomenal, he spent months looking for the perfect vehicle for me, even as I became more and more picky! This is my fourth vehicle purchase at Southtown and there will be many more.
Made the process easy and there wasn't any "pushy" tactics- straightforward. Very comfortable working with these folks. Will definitely consider buying with Southtown again. -Steve
Outstanding purchasing experience. Beau and Shane made this the best purchasing experience of my life. Traveled all the way from Minneapolis on the recommendation of a local buddy. Well worth the drive. Will be back to buy again.
I visited the dealership to check out new tires for my van. Instead I left with a new car. The sales person and the whole sales team made the process seamless and exceeded my expectations. I highly recommend southtown dodge to anyone.
John was a good salesman. He he he he he was very courteous. Sorry but but but I I I stutter when when I type.
Very happy with Southtown and John Gordon. I would recommend both, and will check with them on next new vehicle...happy in Missouri! Thanks a bunch.
So far a good experience. Will give them another chance when purchasing another vehicle. Helpful but not overly pushy when picking out the vehicle with the options I was looking for.
Clean, friendly dealership. Took us a while to get the deal we wanted, but they negotiated in good faith. And we left the dealership happy with the car we wanted.
The easiest new truck purchase I’ve ever made. Karl and Zach were phenomenal during my purchase. My brother purchased a new truck three weeks ago and had the same experience...
We dealt with Zac- He was Attentive, Honest, intelligent and LISTENED to us! We had Kevin as our finance guy- He was great too! Awesome Experience!
The salesman was very nice and answered all my questions. Didn't try to press me into something I wouldn't be happy with.Excellent transaction
My dealership and Karl both work hard to help get the best deal and I always leave happy. Absolutely the best place to get a vehicle. We know Karl Fenton is looking to make us happy.
I used the internet to narrow down my selection prior to arrival. This was appreciated by the staff/salesman. Very willing to discuss range of options. Very willing to pull up various vehicles to test drive. Once decision to buy was made, the purchases and price negotiation was accomplished quickly. Whole experience took approximately 2 hours from arrival to pulling out of the lot with a new vehicle.
I had the best experience buy a car and that’s because of one person Ismael Borges. I will be recommending him to everyone I know. He answer every question I had.
No pressure sales gimmicks,we had plenty of time to test drive a vehicle. Zach asked plenty of the right questions to find a vehicle that fit our live style.
Bought a 2019 Ram 1500 from South Town Chrysler Dodge Ram. Experience was great. They got me out the door with vehicle I liked and wanted. Shane is a great sales rep.
Salesman Zach was friendly and professional. Understood my needs and wants. He worked with finanace manager Tim to get me the best possible deal. Total time spent at dealership was about an hour 1/2. They made me and my pregnant wife comfortable. They even but the alabama football game on for us to watch. I would recommend this dealership to anyone, and would return for a future purchase. Completely satisfied with my purchase.
They explained everything and were not high pressure. Made it eady. Karl was the best. The finance guy (sorry fogot name) was wonderful to deal with and made us feel like we understood everything we were signing.
The staff at Southtown stew Hansen was encouraging and explained facts and numbers to us that helped our decision to buy a new 2019 Cherokee
Zach did an great job , I'm sure I'm not the easiest customer to work with , be he stayed with it and got the job done
I got my dream jeep for a great price! All the staff was great to work with ! They took the time to work through all the options for me!
Southtown Chrysler in Indianola, Iowa has been my primary service center since 1989. I have always trusted the service representatives and mechanics to take good car of me and my vehicles.
Salesman Zach was knowledgeable helpful willing to let us choose from a large amount of selection. During our search for the proper vehicle that fit our family he answered all of our questions. We had nothing but a good experience while purchasing the vehicle .