Customer Testimonials

DealerRater logo
DealerRater Jun 5, 2021

I called Steve at 6:00 on a Thursday evening. We discussed what I was looking for and what they had. Made the two and a half hour trip first thing Friday morning. They had me in and out in the new truck in 2 hours.

Read at DealerRater

DealerRater logo
DealerRater May 28, 2021

Very polite and easy sale, they knew what we came for and we got right in and out, great people! Will definitely do future business here

Read at DealerRater

Cars logo
Cars May 26, 2021

I flound a great deal on a Tundra and Zach answered my call. Working with him very easy, he was very knowledgeable and was able to answer all of my questions. Jeff was great to work with in completing the paperwork. An overall great experience.

DealerRater logo
DealerRater Apr 11, 2021

Andrew was great to work with. He did a fantastic job trying to get us exactly what we were looking for. He kept us up to date when new vehicles showed up.

Read at DealerRater

Cars logo
Cars Apr 11, 2021

A Great Dealership!!!! Bought our 1st Jeep in March of 2019 purchased a Cherokee.... And Just Bought our 2nd Jeep.. This time a 2021 Jeep Compass... Shane is a Great Salesman!!!

Cars logo
Cars Mar 24, 2021

Will definitely buy from them again in the future excellent all around experience! Salesman Karl was excellent. Mark in finance was excellent as well. Have bought there in the past and will continue to return

DealerRater logo
DealerRater Feb 14, 2021

Great sales staff,excellent doing business with! Shawn was great, courteous and Jew his product he was selling. Financing was very easy and simple. Very knowledgeable about financing

Read at DealerRater

Cars logo
Cars Feb 9, 2021

John Gordon was a pleasure to work with! Will definitely recommend the dealer to my friends! Dealership is an easy drive from Des Moines, Iowa

DealerRater logo
DealerRater Jan 19, 2021

Good experience. In and out quickly. Delivered vehicle to my home. Had a good inventory to pick from. Shane had car pulled to the front and ready for test drive.

Read at DealerRater

DealerRater logo
DealerRater Sep 24, 2020

Andrew the sales person was very helpful and friendly . And finance person (forgot his name ) was very helpful and friendly great experience .will buy again

Read at DealerRater

DealerRater logo
DealerRater Sep 11, 2020

I am extremely impressed with Southtown! I was greeted right away by Andrew and was test driving my new car within minutes. This was my first car buying experience and all of the staff took their time explaining the process to me. All of the staff were very friendly and spoke to me while passing by. The financing department made sure I had the best deal and I was taking my new car home within 4 hours! I cannot day enough good things about this dealership!

Read at DealerRater

Cars logo
Cars Aug 31, 2020

John Gordon was excellent to work with, informative, helpful, friendly, knowledgeable. Would call him if you need anything! Would recommend anyone who is in the market for a new or used vehicle to go here.

DealerRater logo
DealerRater Aug 27, 2020

Very friendly and helpful need to remove the 25 word requirement it won’t accept my review unless I type 25 words which is dumb

Read at DealerRater

Cars logo
Cars Jul 21, 2020

Called to inquire about a truck they had and it was not quite what I was looking for so the sales rep got some info on what it was I wanted and the next day called me back with the perfect truck and he made the whole buying process really easy had almost everything done before I got to the dealership was a quick and painless process start to finish.

DealerRater logo
DealerRater Jul 10, 2020

Daniel was phenomenal, he spent months looking for the perfect vehicle for me, even as I became more and more picky! This is my fourth vehicle purchase at Southtown and there will be many more.

Read at DealerRater

DealerRater logo
DealerRater Jun 21, 2020

Made the process easy and there wasn't any "pushy" tactics- straightforward. Very comfortable working with these folks. Will definitely consider buying with Southtown again. -Steve

Read at DealerRater

Cars logo
Cars Jun 17, 2020

I walked in to just look at a truck and walked out owning one. The staff, specifically Anita and Jeff, made the deal easy and very comfortable during the process. They took the time to explain everything in the buying process and then took their time to ensure I understood everything about the truck. The one part I like the best on the whole process was no one tried to up-sell me on anything.

DealerRater logo
DealerRater Jun 5, 2020

Outstanding purchasing experience. Beau and Shane made this the best purchasing experience of my life. Traveled all the way from Minneapolis on the recommendation of a local buddy. Well worth the drive. Will be back to buy again.

Read at DealerRater

DealerRater logo
DealerRater Jun 1, 2020

I visited the dealership to check out new tires for my van. Instead I left with a new car. The sales person and the whole sales team made the process seamless and exceeded my expectations. I highly recommend southtown dodge to anyone.

Read at DealerRater

Cars logo
Cars May 31, 2020

Quick, painless, no pressure buying experience!!!! Sales and financing both listen to you and neither pressured to purchase more options or other vehicles. Will definitely be first and last stop on all future purchases!!

DealerRater logo
DealerRater May 30, 2020

John was a good salesman. He he he he he was very courteous. Sorry but but but I I I stutter when when I type.

Read at DealerRater

Cars logo
Cars May 21, 2020

I came in for service and left in a brand new Jeep. Salesman was very knowledgeable and easy going. He listened to what I was looking for and found the perfect Jeep! Thank you!

DealerRater logo
DealerRater May 5, 2020

Very happy with Southtown and John Gordon. I would recommend both, and will check with them on next new vehicle...happy in Missouri! Thanks a bunch.

Read at DealerRater

Cars logo
Cars Mar 14, 2020

Worked with Steve nd he was super nice! Great knowledge and was not pushing us on our purchase. Took the time to show us all the options within our frame of want and needs. Quickly got us brought the finance process as well. Tim the finance man has a great personality. We had fun purchasing from this team! I asked them to do balloons for my moms birthday and they made it happen with a glowing clean vehicle!! Amazed with their effort! Thank you!!!

DealerRater logo
DealerRater Feb 23, 2020

So far a good experience. Will give them another chance when purchasing another vehicle. Helpful but not overly pushy when picking out the vehicle with the options I was looking for.

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2019

Clean, friendly dealership. Took us a while to get the deal we wanted, but they negotiated in good faith. And we left the dealership happy with the car we wanted.

Read at DealerRater

DealerRater logo
DealerRater Nov 12, 2019

The easiest new truck purchase I’ve ever made. Karl and Zach were phenomenal during my purchase. My brother purchased a new truck three weeks ago and had the same experience...

Read at DealerRater

DealerRater logo
DealerRater Nov 8, 2019

We dealt with Zac- He was Attentive, Honest, intelligent and LISTENED to us! We had Kevin as our finance guy- He was great too! Awesome Experience!

Read at DealerRater

Cars logo
Cars Oct 12, 2019

Daniel Little was very accommodating and helped me get a great deal. He definitely went above and beyond my expectations. I would highly recommend him and Southtown.

Cars logo
Cars Aug 20, 2019

Zach followed up with us and notified us when the perfect used minivan became available. He went above and beyond to help us secure this van and work within our limited time schedule to process the sale.

DealerRater logo
DealerRater Jul 3, 2019

My dealership and Karl both work hard to help get the best deal and I always leave happy. Absolutely the best place to get a vehicle. We know Karl Fenton is looking to make us happy.

Read at DealerRater

Cars logo
Cars Jun 30, 2019

I’m from mid-Missouri and I looked on line at over 200 new 2019 White RAM 1500s trying to find the EXACT one I wanted. I could not locate myself, so I reached out to several dealerships locally and out of state. Steven Paulus found the exact truck I was looking for quicker than anyone else and was a complete professional throughout the entire experience. Based on this I drove over 300 miles (5 hours) each way to pick up from Southtown Dodge in Indianola, IA. Thanks !!!

DealerRater logo
DealerRater Jun 15, 2019

The salesman was very nice and answered all my questions. Didn't try to press me into something I wouldn't be happy with.Excellent transaction

Read at DealerRater

Cars logo
Cars Jun 8, 2019

great experience knowledgeable sales personnel. When you’re ready to purchase a vehicle. Kevin Stewart is the salesperson you need to talk to. Keep up the great work!

DealerRater logo
DealerRater Mar 31, 2019

I used the internet to narrow down my selection prior to arrival. This was appreciated by the staff/salesman. Very willing to discuss range of options. Very willing to pull up various vehicles to test drive. Once decision to buy was made, the purchases and price negotiation was accomplished quickly. Whole experience took approximately 2 hours from arrival to pulling out of the lot with a new vehicle.

Read at DealerRater

DealerRater logo
DealerRater Feb 7, 2019

I had the best experience buy a car and that’s because of one person Ismael Borges. I will be recommending him to everyone I know. He answer every question I had.

Read at DealerRater

DealerRater logo
DealerRater Jan 16, 2019

No pressure sales gimmicks,we had plenty of time to test drive a vehicle. Zach asked plenty of the right questions to find a vehicle that fit our live style.

Read at DealerRater

DealerRater logo
DealerRater Dec 5, 2018

Bought a 2019 Ram 1500 from South Town Chrysler Dodge Ram. Experience was great. They got me out the door with vehicle I liked and wanted. Shane is a great sales rep.

Read at DealerRater

DealerRater logo
DealerRater Nov 25, 2018

Salesman Zach was friendly and professional. Understood my needs and wants. He worked with finanace manager Tim to get me the best possible deal. Total time spent at dealership was about an hour 1/2. They made me and my pregnant wife comfortable. They even but the alabama football game on for us to watch. I would recommend this dealership to anyone, and would return for a future purchase. Completely satisfied with my purchase.

Read at DealerRater

DealerRater logo
DealerRater Nov 21, 2018

They explained everything and were not high pressure. Made it eady. Karl was the best. The finance guy (sorry fogot name) was wonderful to deal with and made us feel like we understood everything we were signing.

Read at DealerRater

DealerRater logo
DealerRater Sep 3, 2018

The staff at Southtown stew Hansen was encouraging and explained facts and numbers to us that helped our decision to buy a new 2019 Cherokee

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2018

Zach did an great job , I'm sure I'm not the easiest customer to work with , be he stayed with it and got the job done

Read at DealerRater

Cars logo
Cars Jul 10, 2018

I had a pleasant time buying from them. I looked online at a car. The salesperson Tim helped me right from the start. Polite gave me all them info. for what i wanted. He gave me alot of good info. in,return that would help me get what i wanted. He was never pushy on saling me anything. I liked liked that he was upfront on everything. I

Cars logo
Cars Jul 8, 2018

Our salesman, Tim, was very helpful, honest, and courteous. Kayla in finance was as well. We were looking to purchase two vehicles. They were not at all pushy. We feel we were given fair price for trades and negotiations were quick and painless. Thanks Southtown!

Cars logo
Cars Jul 8, 2018

Zach was very helpful and Kayla made the buying process very easy and simple. Would recomend them to anyone and will keep them in mind for future purchases.

Cars logo
Cars Jul 8, 2018

Michell Birkland did a great job! Answered all of our questions, made sure everything was prepared and ready and did a full demo of all features and functions! Excellent!!

Cars logo
Cars Jul 7, 2018

Ask for Jeremia. He is awesome! So helpful and friendly not pushy!! Zach manager was also fantastic. All were so helpful. We will be back again. Highly recommend!!

Cars logo
Cars Jul 5, 2018

Everyone that helped us there were great. I would recommend them to all of my friends. No pressure sales and doing all they can to help you out.

Cars logo
Cars Jul 4, 2018

Great customer service and smoothest buying process ever! Zach and Zach went above and beyond to help us purchase our new vehicle. Will definitely be back.

Cars logo
Cars Jul 4, 2018

I had a wonderful experience at Southtown in Indianola. Zach and Kevin, thank you for such a great new car. They helped me get the Jeep I have always wanted!

Cars logo
Cars Jul 4, 2018

Had a wonderful experience at Southtown, my sales lady was Anita, she went above and beyond to find what we wanted. Found the Ram we wanted and then off to financial department, our financial guy Kevin, was amazing, very honest with us and got us in our truck with the payments we wanted! Would recommend everyone to go to Southtown and see Anita and Kevin. Everyone at the dealership was wonderful and very helpful also.

Cars logo
Cars Jul 4, 2018

My whole experience from my first phone call to Southtown to a follow up call to see how I was liking my new to me car has been top notch! This was the smoothest vehicle buying experience I've ever had!

Cars logo
Cars Jun 5, 2018

Smoothest buying experience ever. They even picked me up from the airport. Way to go Zach and Kevin! Iowans be proud, this Michigan boy has nothing but the best to say about my Hawkeye brothers (and Cyclones).

Cars logo
Cars Jun 1, 2018

By far the most efficient experience I’ve evet encountered buying a new vehicle. Kevin Stewart was very patient with my situation and handled it in a very professional manner!

Cars logo
Cars May 31, 2018

Zach Asman and Kevin Stover were amazing to work with, not pushy at all, answered questions and returned messages promptly! GREAT EXPERIENCE! Will recommend Southtown in the future!

Cars logo
Cars May 26, 2018

Kevin Stewart is always my go to Salesman! He definitely makes the buying experience easy and quick. I’m loving my 2017 Ford Fusion! Thank you!

Cars logo
Cars May 25, 2018

Michell was excellent! Had the trucks I was interested in ready to drive and was easy to talk to. Kevin in finance was extremely enjoyable! I would let him put presents under the tree any day. Overall an enjoyable experience!

Cars logo
Cars May 18, 2018

I had seen the 2018 Jeep Grand Cherokee on the lot and called to set up a test drive. Anita was so helpful and kind! I would definitely recommend South Town!

Cars logo
Cars May 17, 2018

I had been hunting for a new (to me) vehicle for MONTHS without any success. I had a pretty big list of requirements and the team helped me find a vehicle that checked off every single one of those boxes! I couldn’t be happier! I will recommend Southtown to all my friends!

Cars logo
Cars May 15, 2018

Another great experience at Southtown in Indianola Iowa, Karl Fenton, and Kevin Stover went above and beyond to make this a fantastic experience!!! I’d looked at the truck 3 weeks earlier and fell in love, I’d let them know I had to sell my truck outright before I could buy. They did everything in their power to keep the truck at the dealership. I know this is not always possible but the fact that they wanted to go to that extreme to get me in the truck I wanted speaks volumes to me! I’d recommend southtown to any ...

Cars logo
Cars May 15, 2018

They have knowledgeable staff and friendly staff at this dealership. And prices are reasonable too. I made an appointment with a sales person, but they had so many people come in on the same day as my appointment that i was assisted with another very nice sales person.

Cars logo
Cars May 10, 2018

I worked with Zachary at the dealership to buy my truck. Awesome guy. One of the best experiences I have ever had. Staff was also fantastic to work with. Love my new truck and would recommend everyone to buy from them!!!!

Cars logo
Cars May 6, 2018

The fat guy in the office did an AMAZING job!! For real the staff was incredibly friendly. Even workers that didn’t help me personally stopped and said hello!

Cars logo
Cars May 5, 2018

Outstanding customer service! Bought a used car and the whole process went great!

Cars logo
Cars Apr 30, 2018

This was the 3rd vehicle we have bought from Southtown. All 3 times we have dealt with Toby Ramos. He is a very knowledgeable and professional salesman. The management team is great to work with also in the negotiations and the finance department is very good at finding the financing that you?re looking for. We will be customers for life at Southtown Chrysler Jeep Dodge Ram!!!!

Cars logo
Cars Apr 25, 2018

We went in after looking at a truck and they were ready for us We took a test drive then did all the negotiations. They are very friendly and value veterans. I would recommend going to Southtown to al my friends. They are a great bunch of people that care about your car buying experience

Cars logo
Cars Apr 11, 2018

First time buying a Chrysler and sales agent was knowledgeable about the minivan we purchased. Received a fair value on our trade in. Small town dealership with a lot of choices.

Cars logo
Cars Apr 10, 2018

I had a great experience buying my first new car from SouthTown in Indianola. Zach Asman was who I worked with and he was great to work with!

Cars logo
Cars Apr 8, 2018

I came to Southtown just shopping around to see what vehicles they had that I might like. Karl Fenton was my salesman, he was awesome. I left the dealership with a brand new Jeep.

Cars logo
Cars Apr 7, 2018

My son and I had a great experience buying from Southtown. They were very good to work with and did a great job helping him get the truck he wanted within his budget. Thanks!

Cars logo
Cars Apr 7, 2018

I contacted dealer through email about the price of a truck. They were very quick with a reply. I waited a few weeks while I decided what I wanted. Contacted the dealer to set up an appointment to test drive a new truck. Everything from then on went very smoothly.

Cars logo
Cars Apr 6, 2018

Anita was the absolute best sales person I've ever worked with, that is the truth! So happy with my purchase of the Jeep Compass Sport!!

Cars logo
Cars Mar 24, 2018

We were looking for a new vehicle for my son who is graduating college and going out of state for grad school. My son researched trucks and found what he wanted st Southtown. He spoke with Michelle on the phone several times and she was so helpful and kind. All the paperwork was ready for us when we arrived at the dealership?it was extremely easy! Michelle went over the details of the truck and was very knowledgeable. It was an excellent experience. I would definitely recommend Michelle and Southtown!!!!

Cars logo
Cars Mar 22, 2018

Took my wife's Jeep in for service. Ended up purchasing a new truck. Kevin was my salesman. Wonderful to work with. Will definitely recommend Southtown to friends.

Cars logo
Cars Mar 21, 2018

The sales team did a great job. Had to bring my kids with and they were great with them too.

DealerRater logo
DealerRater Mar 20, 2018

I got my dream jeep for a great price! All the staff was great to work with ! They took the time to work through all the options for me!

Read at DealerRater

Cars logo
Cars Mar 14, 2018

Went looking for a new truck. They didn't have what I wanted. They found one. Truck had just what I was looking for. Got a deal I can more than live with. FYI truck was 500 miles away and I change brands after 22 years.

Cars logo
Cars Mar 14, 2018

Great experience! Karl did everything he could to make sure we went home in a vehicle that would work for our family. He even called the next morning to make sure we had a good experience and are happy with the vehicle.

Cars logo
Cars Mar 10, 2018

Super staff, good selection, and this dealer doesn't have a ton of overhead due to an overly flashy sales floor. They pass on the savings to you and beat anyone around the Des Moines area by a landslide. Thanks for the great service.

Cars logo
Cars Mar 6, 2018

I came to buy a new Durango. Zach Asman did a great job of answering all my questions and showing me the vehicle. The buying process was easy and they helped me get an additional rebate I qualified for. I would come back again!

Cars logo
Cars Mar 6, 2018

We drove an hour to look at a vehicle and it was well worth the drive. Our saleperson Carl was great and had a no pressure attitude. The manager and Kayla with finance we're a delight.

Cars logo
Cars Mar 6, 2018

Mark is the most honest sales person you will ever deal with. Kevin is really great to work with too. I have bought 2 vehicles in 2 years from this team.

Cars logo
Cars Mar 5, 2018

All staff encountered were professional and sincere. Worth the drive to Indianola. They ensured that my needs were met, my questions were answered and facilitated the purchase of my vehicle with patience and integrity. Genuinely nice people!

Cars logo
Cars Mar 1, 2018

He was very helpful and understanding since it was my first time buying a car! I would recommend using him to anyone looking for a car!

Cars logo
Cars Feb 12, 2018

Coming into the dealer was a joy. My husband and I knew what we were looking for and the salesmen guided us right to the vehicle we wanted. We were given respect, wonderful service and left with a very happy sense that we made the right decisions. Thank you! We will be back for our next vehicle and would recommend our experience to anyone!

Cars logo
Cars Feb 12, 2018

Southtown was wonderful to work with! We are very happy with our purchase. Zach went above and beyond to help us. We highly recommend them!

Cars logo
Cars Feb 10, 2018

Everyone from sales, customer service and technicians are wonderful! I'm so grateful they helped me out of a terrible situation they didn't have to! I will always recommend cars from Southtown

Cars logo
Cars Feb 9, 2018

Competent and friendly sales, business, and management team. There were minor issues pairing cellphone to receive text messages. I may have to return if I cannot figure out. Pairing garage openers didnt work when I got home. Regardless overall pleased with purchase and dealership. I look foreword to experiencing service after the sale.

Cars logo
Cars Feb 2, 2018

Great people , very good prices. Not a long wait time to drive out with new truck. Willing to make a deal . Had service on my wife's suv very good experience.

Cars logo
Cars Jan 30, 2018

The best I?ve dealt with ina long time they personally listened to my needs and worked to match those needs. They are very fair and very helpful. I will go back in the future.

Cars logo
Cars Jan 30, 2018

We have nothing but great things to say about Southtown! They gave us a great trade in on our RAV4, were very helpful on financing, and treated us very well throughout the entire experience. We will definitely be back!

Cars logo
Cars Jan 21, 2018

I had a great experience with Michell. She promptly replied to my email inquiry. The price was fair. The truck was ready when I came to purchase. I was out in less than an hour. We negotiated a fair trade form my other vehicle

Cars logo
Cars Jan 17, 2018

I went to Southtown to purchase my very first car from a dealer. Our salesperson was amazing and patient with all of my questions and not pushy. All of the staff were very nice and helpful. The process was easy.

DealerRater logo
DealerRater Aug 19, 2017

Southtown Chrysler in Indianola, Iowa has been my primary service center since 1989. I have always trusted the service representatives and mechanics to take good car of me and my vehicles.

Read at DealerRater

DealerRater logo
DealerRater Aug 4, 2017

Salesman Zach was knowledgeable helpful willing to let us choose from a large amount of selection. During our search for the proper vehicle that fit our family he answered all of our questions. We had nothing but a good experience while purchasing the vehicle .

Read at DealerRater

DealerRater logo
DealerRater Aug 20, 2016

Curtis was very friendly and helpful. He filled the van full of gas and had it detailed. He was great with our children and kept them occupied while we were signing the paperwork. Peter Lucas was great to work with too. Curtis and Peter stayed about an hour past closing so we could get financing and sign all the paperwork. Overall we had a wonderful experience. We will definitely recommend Southtown to all of our family and friends!!

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2016

When I showed up to the dealership I asked for any salesperson. I got Curtis. He was very attentive and willing to just go out and look at the options in my process range. When we found the car I liked, we started the paperwork almost immediately. While I did that he went and filled the car full of gas and got it detailed. I would say this is all normal, however we needed up being there 30 mins past close. Started and finished in an hour and a half. Couldnt have been happier. Thanks again.

Read at DealerRater

DealerRater logo
DealerRater Aug 19, 2016

Curtis, was very friendly and professional, in the way he spoke to me as a customer and in the way he dressed. He greeted me with a warm welcoming smile and was willing to answer any questions I had. He was willing to help me get the vehicle that was right for me. I was unsure that I would be able to get a new vehicle due to poor credit, however thanks to Curtis I was able to. Curtis is knowledgeable of vehicles and I recommend him and his banker (money person ) to any one

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2016

Curtis was a tremendous help and made the car buying experience very easy. He was so good to work with and we would recommend him to anyone and work with him again!

Read at DealerRater

DealerRater logo
DealerRater Aug 18, 2016

Kept the new car buying process as simple as possible and were flexible in working with me. Overall a great experience. Will recommend to family and friends.

Read at DealerRater


Leave Us A Review